A shower that barely trickles, taps that slow down whenever someone else runs water, or flow that suddenly drops for no clear reason can all be frustrating. We investigate water pressure and flow problems in homes and businesses across Oxford to find out what is really going on.
Tell us which taps or showers are affected and when you notice it, and we will explain how we can help.
People often say a tap has low pressure when what they really notice is low flow. The two are linked, but they are not the same thing, and the difference matters when looking for the cause.
Pressure is the force pushing water through the pipes. It depends partly on the supply coming into the property and partly on how the plumbing is arranged inside.
Flow is how much water actually comes out of a tap or shower. A blockage, a part-closed valve or a narrow fitting can cut the flow even when the pressure behind it is fine.
How the problem shows up gives useful clues. No single symptom proves the cause, but together they help narrow it down.
Every tap and shower runs slowly. This may point to something affecting the whole supply, inside or outside the property.
Only one outlet is affected while the rest seem normal. The cause tends to sit at or near that fitting.
The shower weakens when someone uses the kitchen tap or flushes the toilet. This can be associated with how the pipes are laid out and shared.
Flow was fine and then dropped noticeably. This could be linked to a supply issue, a valve that has been moved, or a leak.
Taps that spit or surge may have air in the pipes, often after work on the supply, or a partial restriction.
Water that blasts out or pipes that knock when taps close can sometimes be associated with high pressure and are worth having checked.
This is often the most useful question to answer first.
If only one outlet is weak, look first at that fitting. A blocked aerator, a scaled-up shower head, a worn cartridge or a partly closed isolation valve on that branch can all reduce flow without any wider problem.
If everything is affected, the cause may lie further back, such as the stopcock, the incoming supply pipe, the internal pipework or the supply from the water network. It needs checking step by step.
Many pressure and flow problems start inside the home. A stopcock that is not fully open is one possible cause, particularly after other plumbing work. Limescale and debris can build up in aerators, shower heads and valves.
The layout of the pipework matters too. Long pipe runs, older pipes and fittings that narrow the route can all reduce what reaches the tap. Hot and cold supplies may also behave differently, depending on how hot water is provided in the property, so each is checked rather than assumed.
A leak can sometimes play a part. Water escaping from a hidden pipe may reduce what reaches your taps, and it can be associated with other signs such as damp patches or a meter that keeps moving. Our leak detection service can help where a hidden leak is suspected.
Not every pressure problem starts inside the home, and not every one comes from the water network either. Planned work, a burst main or high demand in the area can all affect supply for a time.
Thames Water’s guide to no water or low pressure suggests checking the cold kitchen tap, making sure the inside stop valve is fully open, asking neighbours whether they are affected and checking its map for problems by postcode. If neighbours have normal flow, the issue is more likely to be inside your property.
If you open the stop valve to check it, turn it gently. A stiff valve should be left alone, not forced.
We start with the pattern: which outlets are affected, hot or cold, all the time or only at certain moments. Then we check the stopcock and valves, look at the affected fittings and follow the pipework back as far as needed.
Once the likely cause is clear, we explain the options. That could be clearing or replacing a fitting, freeing or replacing a valve, or dealing with a section of pipework. A pump or booster is not the answer to every low-pressure complaint. Whether one is suitable depends on the cause, the supply arrangement and the requirements that apply, so it is only discussed once the cause is understood.
The cost depends on how much investigating is needed, how many outlets are affected, access to the pipes involved and what work is required. For other faults around the home, our local plumbing help extends well beyond pressure issues.
A sudden drop could be linked to a supply issue in the area, a valve that has been moved, a leak or a blockage. Checking whether neighbours are affected is a useful first step. Checking with neighbours and your water company first can save time, as explained in why water pressure may suddenly drop.
When only one outlet is affected, the cause is usually at or near that fitting, such as a blocked aerator, limescale or a part-closed valve on that branch.
Not quite. Pressure is the force behind the water, while flow is how much comes out. A restriction can reduce flow even when the pressure is fine. Timing how long a container takes to fill can help, and there is more on the difference between water pressure and water flow.
It can. Water escaping from a hidden pipe may reduce what reaches your taps. A pressure drop does not always mean a leak, though, so other causes are checked too.
Not necessarily. Many problems are caused by valves, fittings or pipework. A pump is only worth discussing once the cause is known and the supply arrangement allows it.
It depends on where the cause is. Supply issues in the area are a matter for Thames Water, while pipes and fittings inside your property are your responsibility. CCW explains that water companies are not obliged to meet pressure standards inside private pipes, as covered in whether low water pressure is the water company’s responsibility.
Tell us which outlets are affected, whether it is hot, cold or both, and when it started. We will explain how we can investigate.